Summary

Learn how to run an automated decision on a company using Check & Decide. This guide walks you through searching for a company and generating a decision in seconds. 


To view an interactive demonstration, click here: How to Run a Decision in Check & Decide


Steps to complete the task

  1. Sign in to your Creditsafe account.
  2. From the left-hand navigation menu, select Check & Decide.
  3. Click Run Decision.
  4. Enter the company name in the search field and click Search.
  5. Select the correct company from the search results.
  6. Review the company information displayed.
  7. Complete required decision inputs
  8. Click Run Decision.
  9. Wait for the evaluation to complete.
  10. Review the decision result displayed on screen. Supported outcomes may include Approve, Reject, or Refer.


Expected outcome

A decision is generated based on the rules configured within your organization's decision model.


Tips and best practices

  • Confirm you have selected the correct company before running a decision.
  • Review supporting data alongside the decision result.
  • Use consistent decision models for similar business scenarios.
  • Document any manual follow-up actions.

Troubleshooting


No companies appear in search results

  • Check the spelling of the company name and try again.

Unable to run a decision

  • Verify that you have access to the selected decision model.

The decision takes longer than expected

  • Refresh the page and try again.

A required field is missing

  • Complete all mandatory inputs before submitting.