How-To Guides, Troubleshooting and FAQs
You can now easily identify the team member assigned to each case with our new alerts feature. This enhancement ensures that you have clear visibility over ...
Wed, 22 Jul, 2026 at 7:35 PM
Audit Reports can now be ordered directly within KYC Protect providing you with comprehensive insights to help you monitor compliance and track case progres...
Wed, 22 Jul, 2026 at 7:35 PM
Summary Use the Alerts area in KYC Protect to see which profiles have open alerts and go directly to the records that need attention. You can then review th...
Wed, 22 Jul, 2026 at 7:35 PM
Overview KYC Protect is accessed within the Creditsafe.com platform and is designed to help users manage customer due diligence, AML screening, and ongoing...
Wed, 22 Jul, 2026 at 7:35 PM
Summary Configuring AML Screening Settings ensures that KYC Protect performs accurate, consistent, and compliant checks. By tailoring datasets, thresholds,...
Wed, 22 Jul, 2026 at 7:36 PM
The KYC Protect user guide is available for you to download in the Creditsafe platform. You can find the user guide by going into the KYC Protect product, a...
Wed, 22 Jul, 2026 at 7:06 PM
There are four key roles available in KYC Protect that can be assigned to users. All roles except for an admin can be customized to your own preferences. H...
Wed, 22 Jul, 2026 at 7:36 PM
To assign user roles to users in KYC Protect, please follow the steps below: On the Creditsafe home page, click on the KYC Protect in the left menu bar ...
Wed, 22 Jul, 2026 at 7:54 PM
In the Creditsafe Platform, click on KYC Protect on the left menu bar Click on Settings You will be taken to the Settings area of KYC Protect Click on ...
Wed, 22 Jul, 2026 at 7:36 PM